Verizon Takes More Heat for Electrical Issues
Commission Staffers Want Telco to Halt New Installations Until Safety Issue is Resolved
By Linda Haugsted -- Multichannel News, 9/26/2008 10:54:00 AM
Staff members of the New York Public Service Commission are recommending that Verizon not be allowed to install new video customers in New York City until the telco can prove that it has successfully grounded 95% of its plant throughout the rest of the state for the next three months.
The staff, which first audited past FiOS video installs and found that a substantial number of them may pose an electrical hazard, wrote in comments to the state commission that recent reports by Verizon on its remediation activities "show efforts to improve compliance have failed."
In response to a 2007 plant audit by state regulatory staff, Verizon submitted a plan to the state agency detailing its efforts to find ungrounded installations and to fix them. The DPS asked interested parties to comment on Verizon's plan, including its self-imposed timetable which gives the company 60 days—or more in special circumstances—to fix electrical problems.
Verizon's latest audit reports to the state indicate it is making headway on quality control on new installations, but compliance is still averaging less than 60% on inspections of older installations.
Staff members feel the repair timetable should be much shorter: 20 days. They also suggest that Verizon should tell the public about the possible safety hazard in the hope that subscribers will be more amenable to opening their homes to inspectors. Currently, homeowners are notified that the inspections are "routine quality checks," according to filings.
The state's attorney general's office also wants stricter standards imposed on Verizon. Its filing on the Verizon plan says remediation efforts should be the top priority over any other activity, including new FiOS installs.
Verizon should also explain that a second appointment may be necessary, since inspectors can't fix any problems they find and that Verizon should offer specific appointment times—including in the evening hours—to ensure inspectors can access inside installations.
Also, Cablevision Systems Corp. and the Cable Telecommunications Association of New York both criticized the plan, asking regulators to demand the remediation plan require notice to local operators when Verizon personnel work on plant belonging to incumbent cable operators and that operators receive compensation for damage already done to cable plant.
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One of the main reasons cited by phone companies for not installing fibre is that telephones would not work in a blackout. They never heard of Power Over Ethernet or fiber and copper in the same jacket, fiber for data, the copper to carry 12,24,48,64 volts. Grounding isn't just for safety, it also alleviates noise in electronics, and provides a path for surges to follow. There is a whole infrastructure that needs to be in place for grounding - do it right from the beginning.
Robert J Townley - 10/17/2008 10:39:00 PM EDT -
Call a spade a spade. This is just the cable companies trying to screw over Verizon because they're afraid of Fios. If you can't compete, make stuff up about the better product. Unfortunately New York seems to have bit when no other state did. Rediculous...
Mar - 9/29/2008 10:28:00 PM EDT -
Lol, makes sense to me :)
Gotta have them lights grounded....
Might blind someone lmao
Seriously though in all honesty if the fiber going to the premises has any kind of metal shielding in it, then yes I suppose it does need to be grounded.
But it still does seem silly that NY is the only to complain, for some reason it does not surprise me either with the jumping manhole covers and all.
Moose - 9/29/2008 8:02:00 AM EDT -
This is all a little silly. The whole point of FiOS, I see, is that it is fiberoptics. This basically means that it is made of a glass-like material, and can't conduct electricity. While no one would claim that FiOS or any other communications service is the best thing since sliced bread, I'm pretty sure we can agree it is a beneficial service and a desireable one to many people. New York seems to be making a big deal of the safety issue, yet no one has ever been hurt by FiOS? And it doesn't even conduct electricity?! Come on, let's give the people what they want and stop the posturing
Marcus Scott - 9/28/2008 11:07:00 PM EDT -
FIOS has been available for several YEARS in Texas, Florida etc. Why is only the NY PSC pushing this? By now there would be an established record of electrical/grounding failures.
Mike - 9/27/2008 2:39:00 PM EDT
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