Executive Of The Year: Insight CEO Michael Willner

By Multichannel News Staff -- Multichannel News, 12/21/2008 2:25:00 AM

Multichannel News has named Insight Communications CEO Michael Willner the 2008 Executive of the Year. The award recognizes outstanding leadership and corporate management, demonstrated by success in the marketplace. This year, Willner and his team displayed consistent customer service, creative strategic thinking and the ability to grow in an increasingly competitive landscape.

Knock-Knock Is No Joke
According to vice chairman and CEO Michael Willner, the secret to Insight Communications' unprecedented basic subscriber growth is right on customers' doorsteps

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All Digital On The Fast Track
Over the past few years, Insight Communications has had to put some network projects on hold as it wound through its break-up with 50-50 partner Comcast and the possible sale of the company. But with the Comcast situation behind it and the sale on hold at least for now, Insight is steaming ahead with an all-digital initiative that should free up channels for high-definition television and eventually super-high-speed Internet service using the DOCSIS 3.0 platform.

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Blogging Connects With Customers Online
Insight's CEO started his blog in May 2008 (with his first post, “Why the #*@# Am I Doing This?”) in part to challenge the conventional wisdom that most companies play their cards close to their chests. He has religiously filed his daily musings — and he writes it himself — on everything from customer service issues, Washington regulation and technology to industry initiatives like Tru2way.

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Insightful Leadership
Multichannel News has named Insight Communications CEO Michael Willner the 2008 Executive of the Year. The award recognizes outstanding leadership and corporate management, demonstrated by success in the marketplace. This year, Willner and his team displayed consistent customer service, creative strategic thinking and the ability to grow in an increasingly competitive landscape.

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