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I Didn’t Know It Was Broken
May 23, 2008
Imagine getting a phone call from your satellite company telling you that they noticed your satellite system wasn’t working correctly and they wanted to send a repairman to your house and fix it. Would you believe them?
If you get that call, chances are it’s not a prank.
For many customers out there their satellite systems are working, but they are not working as well as they should. Many folks think that satellite rain fade is normal but it’s not. Rain fade for the most part will only happen in the worst storms. Many customers think that Rain fade is normal in any kind of rain and don’t report these issues, however this is not the case.
The folks at Dish Network and DirecTV have recently started monitoring the satellite signal levels and set top box health to make sure the experience their customers have is the best that it can be.
I applaud both companies for being proactive in trying to give their customers the best satellite experience possible.
In addition you phone might soon be ringing with your satellite company wanting to upgrade your older legacy equipment to new state of the art equipment. If you get this call take them up on the offer. The satellite technology has improved so much over the years and with the new equipment you will be surprised of all you were missing our on with your old equipment.
The first customers who will get these calls are folks with older MPEG2 high definition receivers. Both companies will be looking to upgrade these receivers to MPEG4 technology. With the new MPEG4 technology customers will be able to view a boatload of new HD programming which their older MPEG2 receivers could not pick up.
Again I think its great that both companies are starting to do this. From where I sit there has never been a better time to be a satellite customer then now.
Tennis is Served
Tennis fans rejoice for the next week both satellite companies will be covering the French Open like never before.
Both satellite companies will offer their customers interactive mosaic channels that will allow you to watch up to 6 different court channels. Viewers will be able to select from various live matches, which are happening at the same time and view them full screen.
In addition fans can watch coverage in full High Definition on Tennis Channel HD and ESPN2 HD. With the amazing video and sound you will feel like you are sitting courtside.
Posted by Scott Greczkowski on May 23, 2008 | Comments (0)
