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Cablevision's $334.95 Cover Charge

May 12, 2009

Want the so-called fastest broadband in the U.S.?

Cablevision will charge you a $300 up-front “activation fee” to get its new 101-Mbps downstream DOCSIS 3.0 service, which officially went on sale today. (See Cablevision To Blast Out 101-Mbps Internet Service.)

Actually the total setup fee is $334.95, which would include the $34.95 one-time “professional installation fee” in addition to the $300 activation fee, according to the details on Cablevision’s Optimum Online Ultra service on the operator’s Web site.

Cablevision is offering the service for $99.95 per month, targeting high-end residential customers as well as small and midsize businesses.

And I know this is just boilerplate language, but Cablevision’s fine print about the 101-Mbps tier also says: “Many factors affect speed. Actual speeds may vary and are not guaranteed.”

Thanks to BroadbandReports.com and CDN for the links.

Posted by Todd Spangler on May 12, 2009 | Comments (3)
Industries: Cable Operators , Technology

5/13/2009 2:49:58 PM EDT
In response to: Cablevision's $334.95 Cover Charge
comic book guy commented:

all companies have a disclaimer including verizon about there speeds... you pay a higher price for this ultra install because im sure its going to be dedicated not shared with there inhouse network


5/13/2009 9:41:39 AM EDT
In response to: Cablevision's $334.95 Cover Charge
Luis escobar commented:

Some how some one need to investigate Cablevision , For long time cablevision be misrepresent the consumers in His Boost service , after several complaints about my service I finale was able to talk whit a senior Management and admitted that they have Major trouble whit His Internet Boost service ,but they can disclose because many customers will drop the service in CT , he promised me that for my trouble they will provide me a 3 Moths free service , But instead they overcharged me , switch me to regular Internet and continue to Charge me for Boost , I tell I will complaint to the FCC and the response is that they internet Company and they are not regulated and they do not care if I complaint to the FCC Nothing will Happen .
Any one know how investigate them and make open and disclose the Network Troubles they making Millions overcharging Consumers .


5/12/2009 5:51:30 PM EDT
In response to: Cablevision's $334.95 Cover Charge
DWS commented:

I don't know about anyone else, but I personally have very little problem with this method of re-couping the costs of the DOCSIS3 upgrade and equipment costs over a Cap 'n Tier system that gouges people month after month (although these prices seem a little high right now, but much like all new technologies probably not too out of line). If you want to play with the big dogs there are SOME costs to be associated with that. I have always said that I realize that there are costs involved in delivering high speed internet, but there are right ways and wrong ways to recover those costs. If I want the state of the art service I don't mind paying the piper, and as long as this fee only applies to the Ultra tier service and not the standard services that most familes and average consumers would be connecting to.

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