Kent Gibbons's blog

Time for More Access

Cablevision’s refusal to sell the HD versions of its regional sports networks in New York to Verizon could be an issue that seals the case for eliminating the so-called terrestrial loophole that lets cable companies withhold some of its programming to competitors, avoiding program-access rules established by Congress that helped make satellite TV and telco TV businesses possible.

Or at least it’s persuaded me that the program-access rules should extend to high-definition sports programming.

(For our coverage of this issue, and the Verizon and Cablevision statements on both sides, please click here. But to give Cablevision extra due, here’s what it said: “MSG complies fully with federal regulations, which do not require us to license our local HD programming to anyone. MSG is glad to have Verizon as a customer of our satellite-delivered programming, which has provided them with access to every single game on MSG and MSG Plus.”)

A tipping point for me was a comment someone attached to a Wall Street Journal online correction. The correction had to do with Cablevision’s saying it would explore options of spinning off the Madison Square Garden unit, rather than exploring a sale. The comment came from someone who cited the FiOS complaint and said he wished Cablevision would consider selling the Garden, based on that monopoly mentality.  Cablevision and CEO James Dolan, the commenter said, don’t care about New York fans.

That’s harsh, of course, but there’s a grain of truth.

Cablevision wants to use HD telecasts of the teams that play in the Garden and whose games are televised by the Garden’s networks as a competitive edge against rival Verizon, which competes head to head with Cablevision more than any other cable operator.

That means Knick and Ranger fans who, for whatever reason, are FiOS TV subscribers can’t see those games at home in high definition.

There’s a pretty severe conflict of interest here between serving Knick and Ranger fans and operating a cable business.

I live in Manhattan, as a disclosure, and get the Cablevision-owned HD sports channels on Time Warner Cable. I don’t subscribe to FiOS, which doesn’t serve my building, at least not yet.  I don’t know when or if that will become an option for me.

I realize FiOS TV customers can see the games on Cablevision-owned channels in standard definition. But high definition is the new standard, for sports fans especially. If it weren’t so important to sports fans, Cablevision wouldn’t advertise its HD exclusivity so prominently.

I’ve never had a problem with the FCC’s decision that Time Warner Cable can withhold its NY1 local news channels from satellite or FiOS. That seems fair. There are many other alternatives for local news and Time Warner Cable ought to be able to use NY1’s unique content as a drawing card. So should Cablevision with its News 12 channels.

Verizon apparently sees the value in local news programming and is starting its own local news channels.

Verizon can’t buy or start its own local NBA or NHL franchises. That’s a big difference.

Cablevision says it’s playing by the rules. That’s fine, if the FCC agrees. But if so, the rules ought to be changed.

For a contrary view, here is an NCTA “talking point” memo about why the so-called terrestrial loophole isn’t a loophole but a well-reasoned policy decision by Congress that shouldn’t be changed. It cites precedents for the FCC’s allowing terrestrially distributed programming to remain exclusive to the cable operators that own it, including Cablevision’s MetroChannels and Comcast’s SportsNet in Philadelphia. It also notes DirecTV has exclusive access to the NFL’s Sunday Ticket out-of-market package and other TV exclusives.

Digital Cable Takes the Lead

Digital cable in 2008 overtook direct-to-home satellite TV as the leading digital pay-TV platform.

Pop the Champagne!

This comes from U.K-based IMS Research, promoting an upcoming report on … worldwide digital TV. Digital cable was about 4.5 million customers behind DTH systems at the start of last year, but added an impressive 32 million subscribers to 16 million for the DTH providers. At the end of 2008 it was digital cable 130 million, DTH 119 million.

You know what they say, a half a billion Chinese can’t be wrong. IMS says 57% of the new digital cable subscribers were in China. Apparently DTH is an also-ran in China: this release for a report last year, done in cooperation with Chinese regulators, said 99.3% of pay-TV subscribers in China subscribe to cable. The cable share was expected to be around 90% in 2012.

Almost all of the other newcomers to digital cable were people in developed countries who upgraded from analog. This of course was before the U.S. conversion of broadcast TV to digital this past June 12, credited with adding 653,000 new customers to cable, satellite and telco players in the U.S., a Wells Fargo report said last week.

Presumably these newcomers will soon be clamoring to watch their TV online, too.

Football (English) is Coming

English Premier League football (soccer), so tempting a product ESPN snapped up U.K. game rights and has reformated a channel there to show them on, returns Saturday, amid the buzz of FIFA 2010 World Cup and UEFA Champions League qualifying matches.

UEFA Champions League, you know, the tournament that will even be seen on FX next May, hence the promotional ads you might have seen for English Premier League matches during Rescue Me episodes. The ad is for sister channel Fox Soccer Channel, which plans two live matches on Saturday and another on tape delay.  FSC’s upcoming EPL slate is listed here.Setanta Sports USA — not to be confused with the financially ailing Setanta channel in the U.K. that had to revert the EPL rights  bought by ESPN — promoted its EPL slate today. The premium channel has one live match Saturday and three in “same-day coverage.”

(Update on Wednesday: as commenter Ivan points out, it’s been reported, by the EPLtalk blog, ESPN is close to a deal to sublicense, from Setanta SportsUSA, EPL games that air at 7:45 a.m. Saturdays and 3 p.m. ET Mondays. That’s not confirmed yet. Setanta would keep other EPL matches.)

Setanta is sharing UEFA Champions League matches (a tournament featuring Europe’s top clubs) with Fox Soccer Channel, Fox Sports en Espanol and (for the title match next May 22) FX. Fox and Setanta outbid ESPN for the rights. Fox’s schedule of Champions League matches is listed here.

Before any of that (tomorrow, coverage starting at 3:55 p.m. ET) comes a World Cup qualifying match of high domestic interest: Mexico vs. USA in Mexico City, a match that Eric Wynalda, new co-host of FSC’s Fox Football Fone-in show, confidently predicted last night the USA will lose unless it rains. To cut through the pollution, you see. He’s a former player who’s been there, done that, so I defer.

The Mexico-USA match will air on … NBC-owned mun2, a secondary channel to the Telemundo network. mun2 is arranging free previews on cable and satellite platforms to get it to as many fans as possible.

With so much inventory, spread across so many platforms — and not even getting into tasty football treats like the German Bundesliga on Gol TV — the beautiful game is poised for a great summer on U.S. TV. You might even see young men walking around bouncing a pelota on their heads all day long.

Play on.

BBC America HD Launches in NYC on TWC

BBC America says it has signed a Time Warner Cable distribution pact, with New York City the first region adding the channel. It goes on the system today, on channel 685. More details to come but wanted to get the news out to hopefully calm the legions of fans disappointed when the channel went unseen during the July launch week which featured such sci-fi HD treats as Torchwood: Children of Earth and Doctor Who: Planet of the Dead. The launch is a late addition to the raft of upcoming Big Apple lineup changes we reported on last month. They take effect today.

The channel launch date announcement came only about seven weeks before the planned launch, so it’s been a logistical challenge for the folks at BBC America to line up launches. The short window was at least partly a factor of dealing with the U.K. schedulers on shows such as Torchwood. But New York City is a good place to start.

Commercials Make it Better

Commercial breaks make TV viewing more enjoyable, says a story in today’s Science Times in the New York Times. It cites research from a University of California at San Diego professor, who calls the conclusion “simultaneously implausible and empirically coherent.” It has something to do with stopping and restarting a pleasurable experience. The opposite being if you interrupt a boring task like vacuuming — interrupting it makes it seem more tedious.

The story also observes that we have gotten used to taking these breaks in the TV action to do other things — go to the kitchen, make a phone call — and that even when replaying shows on the DVR, people often will pause at the break before zipping through the ads. (Some people, I hear, even watch the ads.)

I would add to this the three- or four-act structure that hourlong dramas have written in to lead up to the breaks. Time often elapses between cliffhanger and resumption, and it just works better with an actual pause.

Praising ‘Crappy' Promotions

When the going gets tough, the tough get going — even if it’s to the bathroom.

I learned that from the funniest story I heard at the NCTC winter education conference this past week. It was told by Dave Swan, the director of hardware/national accounts at the National Cable Television Cooperative, about his days at Time Warner Cable in Tampa, Fla., selling cable services to businesses.

He told it on a panel session about business and commercial services on Tuesday at the conference in Charlotte, N.C., and later insisted it was word-for-word true.

Dave Swan/NCTC/Greendoor Imaging“My sales had kind of run stale and I couldn’t really figure out what we could do to give this thing a shot in the arm,” he began.

He gathered all the ads from his company and his competitors in the Tampa Bay area and laid them out to see if anything stood out among them. He asked his 6-year-old daughter to pick out which was daddy’s. She said she couldn’t, because they all looked the same.

“I pretty abruptly the next day went upstairs to see my VP of marketing, [who] has no sense of humor, by the way, to tell him that his marketing was stale and that I’d like to do a promotion on my own.”

Swan said he had in mind $20,000 for a cigar bar, cocktails, and lots of people. The marketing VP called back about an hour later and said: “Here, I got you a couple of thousand dollars for what he deemed my crappy little promotion. He didn’t know what it was. So, being a little bit stubborn myself, I was bound and determined to give this man a crappy little promotion.”

Swan hit on the idea of the ads above the urinals in men’s bathrooms at restaurants and sporting arenas - a captive audience of men, and most of Swan’s prospective customer base was male.

With about $400 left over, he decided to put in the urinals “a little fragrance cake with my competitor’s name on it” and a Ghostbusters-type slash. “On my advertisement, I put: ‘Take aim at high Internet business prices.’ “Urinal ads

The next day, Swan and some colleagues were at the same stadium where the Tampa Bay Buccaneers NFL team played on Sunday, attending a local game on Saturday, he said. Naturally, the marketing VP was part of his group and, predictably, he went into the men’s room where, of course, the ads were placed.

Two minutes later, Swan said, he heard the marketer yell. “He comes running out and, this is no kidding, his shirttail is zipped up in his zipper. He looked like he’d hurdled a sprinkler.

“And he goes, ‘Dave, what have you done? We’re in a bathroom stall mall!’ I said, ‘Well you wanted a crappy promotion, didn’t you, that’s pretty crappy.’

“And he said, ‘But Dave you’ve got the competitor in a toilet.’ I go, ‘Isn’t it my job to put the competitor in the toilet?’

“And he goes, ‘But Dave, they’re going to be pissed off.’ I said, ‘You mean pissed on.’

“Well, I was in a lot of trouble, and he said wait ‘til Monday. This guy certainly had more bars on his sleeve than I did.”

Monday morning, Swan said, he checked the phone messages for sales called in over the weekend. “Our message center could hold up to about 300 messages. It was full.

“I decided to check the Web site where people could order online. I had over 150 sales online — because there was a big Bucs’ game that weekend and there was a lot going on. We also were 20 calls deep at the call center that morning.

Dave Swan“Needless to say, I didn’t get into any more trouble. However, anything I did from then on out required a signature.”

Sunny in Charlotte

The economy’s tanking, it’s a chilly 21 degrees in Charlotte, N.C., early this morning and attendance at the two-day NCTC winter education conference is likely down about 20%. But yesterday, anyway, I heard more optimism from small cable operators than gloom.

For one thing, according to National Cable Television Cooperative communications VP Dan Mulvenon, it was pre-planned to cap operator attendance at 250 and the target of 50 technology vendor firms are here. Last year’s version of this gathering, in Phoenix, saw a spike in attendance as small cablers wanted information about the (still) upcoming broadcast TV transition to digital and were facing a “firestorm” of other issues in Washington, as American Cable Association president Matt Polka said at the time.

And in these days of travel freezes, as Mulvenon pointed out, a 20% decline in a conference’s attendance is par for the course. Maybe even a home run.

The opening panel yesterday featured small cable firms talking about the varied paths they have taken to expand bandwidth. They need to because of phone company and satellite-TV competitors hammering them with high-capacity Internet lines and high-definition-laden video offerings. But it’s always good to hear about companies investing in their futures.

Ken Jordan, of Troy Cablevision in Troy, Ala., which has overbuilt Charter Communications, said AT&T in his markets has been poaching Internet customers with $500 buyback offers. Jordan made an eye-opening presentation about expanding into new territories using Commscope’s BrightPath’s fiber extension product instead of trying to add capacity to his aging hybrid fiber coaxial plant. So far, he said, so good. Capacity on the fiber extension is about 1 GHz, vs. about 700 MHz on the HFC mother ship. High percentages of customers on the fiber lines are buying voice (77%) and high-speed Internet services (63%).  “Overall we feel like this is going to give us a competitive edge moving forward,” Jordan said.

Bob Gessner of Massillon Cable in Ohio updated operators on his company’s ambitious project to convert to all-digital channels, thereby reclaiming analog spectrum. He’s had some hiccups (which I reported here yesterday)  with the digital-to-analog converters he needs to get to subscribers, but was upbeat about getting the transition done by the end of July and about rapidly increasing the HD channel count for his 45,000 video subscribers.

Buckeye CableSystem, also in Ohio, is using yet a different technology, switched digital video, provided by BigBand Networks and reported on by Todd Spangler yesterday. Different approaches for different situations, and Gessner said after the session that both Buckeye and Troy’s approaches had a lot going for them too.

Hopefully the cable operators here learn which approaches will work best for them, and find a way to grow and keep serving their communities. Hey, the temperatures yesterday got into the sunny 40s, and are headed into the 60s later this week.

Eve Myles: N.Y.ers Are ‘Cheeky, Cheeky Monkeys'

Torchwood star Eve Myles charmed the pants off a Comic Con crowd Saturday.

Eve MylesNot literally, of course, though her character (Gwen Cooper) has had many flirtatious moments with humans and aliens of both genders on the BBC America hit drama, which returns later this year with a five-night, five-episode third season. It hasn’t been scheduled yet, partly because it will coincide with a five-night run in the United Kingdom as well.

Myles - described by the creator of Torchwood and the related, revived Doctor Who, Russell T. Davies, as “one of Wales’s best-kept secrets” - used her wit and Welsh wiles to do something difficult. She pleased a room filled with 500-plus fans of the show while not really revealing anything important about the upcoming season. Now that’s cheeky.

Yet she declared New Yorkers the “cheeky, cheeky monkeys,” after an audience member in New Yorks Jacob Javits Convention Center dropped an F bomb in inviting her and Torchwood director Euros Lyn out for a night of, um, carousing.

Of course she did let a few behind-scenes secrets out, including that co-star John Barrowman (Capt. Jack Harkness) “farts a lot.” That wins a crowd over fast.

A clip of the upcoming season - Torchwood: Children of Earth - shown at the session included a brief shot of Capt. Jack kissing a man. (Update: a commenter says it’s team member Ianto [Gareth David-Lloyd]; I guess my eyes aren’t quick enough to confirm but I stipulate that’s right.]  An audience member asked: Is there anyone on Torchwood that Jack doesn’t kiss? Said Myles: “It goes from tables to chairs to curtains,” amid howls of laughter. “There’s an amalgamation this year.”

Moderator Whitney Matheson, of USA Today’s Pop Candy blog, asked whether there’d be any “action” among the cast members in addition to the action (including Myles’s Gwen Cooper flying through the air with a gun in each hand). “Ah, well, it wouldn’t be Torchwood without a little bit of” and snicked her lips.

She also promised: “Everything that you love about Torchwood you’re going to get double times over in this series. You’re going to see why they’re [so] close in this particular series. They really prove themselves to be rightful heroes.”

Amid the entendres and repartee, Myles, garbed in a sleeveless tee and skirt as jet black as her shoulder-length straight hair, imparted serious thanks and plugs for the upcoming season.

“We’re completely overwhelmed by the support that we’ve had in New York,” she said. “It’s been extraordinary, to say the least. You’ve just been so energetic about the show, passionate and loyal, and we can’t thank you enough.”

Euros LynLyn - who also directs four Doctor Who specials that will be the last four with David Tennant as The Doctor - said of Children of Earth: “We want to tell a story the way that we haven’t done before … We want to develop characters and their relationships to a deeper, more complex sphere. And we want to build up to something even grander and more epic. I can tell you, by the time you reach the end of the series you’re going to be holding onto the edge of your seats.”

The storyline - which clearly involves all the children of Earth - also clearly is grim. And in the last season, two members of the Torchwood team of alien hunters died. Myles was asked if fans would see anything from the characters that would leaven the mood.

“There’s definitely a lighter side to the characters [this season], because the theme is so dark that somewhere along the line you’ve got to get humor in there. Otherwise the dark stuff doesn’t work.”

One new addition will be “the mysterious Mr. Frobisher,” who’s played by the marvelous British actor Peter Capaldi (of the movie Local Hero and the BBCA series The Thick of It).

“He plays the grayest, middle-ranking civil servant,” Lyn said. “Somebody who’s worked hard all his life, never stuck his head above the parapet, and here he is he winds up in the middle of the biggest terror to face the earth so far. He’s a very brilliant protagonist - antagonist — somewhere in the middle.”

Gwen Cooper’s husband, Rhys (Kai Owen), also plays a bigger role in this season. Myles demurely declared Rhys the best kisser she’s encountered on the show, although she did admit “it was fun” snogging a girl in one of the first episodes in the first season. “She didn’t have stubble — that was nice!”

Eve Myles and Euros Lyn pose for photosFinally, Capt. Jack Harkness can’t die - he is “killed” over and over in the series and comes back to life. Lyn was asked if it’s a challenge writing a character like that.

“An interesting thing about a character that can’t die is that death isn’t the worst thing that can happen to him,” Lyn said. “There’s a fate worse than death. And for Jack, there are some terrible sins from his past that we’re going to find out more about this time.”

Myles, who sweetly stepped off stage at one point to accept a gift and offer hugs to the two fans who brought it, responded ever so politely when a female fan called her gorgeous. “I’m so coming back to New York!” she declared.

The welcome mat will be out.

Still ‘Stupid’ After All These Years

The War Room, the documentary about the rapid-response communications team behind presidential candidate Bill Clinton, spawned the campaign message that’s become a cliche because it’s so true in every presidential race: “The Economy, Stupid.”

James Carville wrote those words on a white board in Little Rock, Ark., to help Clinton’s team stay focused on what’s important. D.A. Pennebaker and Chris Hegedus filmed the white board as they chronicled Carville, George Stephanopoulos, Paul Begala, Dee Dee Myers and other Clintonistas’ huge mood swings leading up to the Election Day win over incumbent Republican president George H.W. Bush.James Carville -- by John Harrington/XM Satellite Radio

Carville (once Clinton’s top strategist) and Begala are now CNN commentators, Myers contributes to MSNBC and Stephanopoulos is ABC’s chief Washington correspondent. What else has changed since The War Room (released in 1993) and what besides “The Economy, Stupid” remains essentially true?

Pennebaker and Hegedus revisited their war-room comrades for a sequel, The Return of The War Room, airing on Sundance Channel Monday (Oct. 13) at 9 p.m. They discussed it at a panel session after a screening this past Monday at the Paley Center For Media in New York City, along with Carville, Myers and Newsweek’s Mark Miller (who worked on a behind-scenes book about the ‘92 Clinton campaign).  

Cable networks’ proliferation of opinion-spouting anchors is one obvious change, but one Carville said really was just American media catching up to the norm in other countries.

“Anywhere else you go in the world there are newspapers that represent a point of view,” Carville said. “Cable TV has sort of come out now like the foreign press.”

Myers said politics-focused networks and blogs and Web sites have spread around the poll data War Room participants owned exclusively. Now, she says, it’s not unusual for someone to stop her in the market and remark about how Barack Obama is doing among white males or non-degreed working women. 

While that’s a good trend, she said, “the downside is — how do you know what’s true and how do you know what’s important?”

For so-called experts eager to provide context, there’s no shortage of outlets. “This is the full employment season for pundits,” Myers said. “There’s no pundit I know who doesn’t get 25 calls a week to go on television.”

Where politicians in 1992 might get away by just making whatever pet point they want, voters are less tolerant now, Carville said. Take the vice-presidential debate between Democrat Joe Biden and Republican Sarah Palin. “She came out with her talking points and just said what she wanted to say. A lot of the commentators said she really did well. The public thought no such thing,” Carville said to general agreement (from a Manhattan audience). “I don’t say this because I’m a Democrat – that was a good debate performance in 1992 but it was not lost on people that she didn’t answer the questions.”

One lamentable change: instead of seeing people discuss ideas – “like watching a Shaw play,” Pennebaker said – an updated look at campaign war rooms would show “people just emailing themselves across the room,” Myers said.

About the economy, probably.

Sundance, by the way, kicked off a five-week string of political documentaries last Monday, with Mary Lambert’s 14 Women, about the 14 women now serving in the U.S. Senate. Mondays on Sundance are labeled DOCDAY.

The original The War Room will air at 10:30 on Monday, after the sequel.

 

SpongeBob Is Still Here -- Stop Saying He Isn't (Updated)

Why is Viacom paying for attack ads against cable operators that haven’t dropped MTV Networks?

It’s a little disconcerting to see a full-page ad in my home-delivered New York Times lambasting Time Warner Cable for taking SpongeBob off the air. My remote tells me he’s presumably still on because the many MTV Networks outlets that were there on New Year’s Eve are still on my Time Warner Cable service. And when I heard the radio ad on WFAN last night taking Cablevision to task for removing SpongeBob I checked the Web and then checked with our intrepid Todd Spangler to find out if that was the case. Um, no, he said, as he was watching Nickelodeon with his kids this morning. (UPDATE: MTVN says it didn’t run any radio ads attacking Cablevision, and it being radio I didn’t DVR it, so I guess I heard a TWC attack ad instead.)

Are newspaper and radio ads such a huge commitment that they can’t be changed when circumstances change? The Times has a story today about the Time Warner-Viacom settlement that we (Todd) posted yesterday. (We, by the way, weren’t part of the Viacom corporate communications outreach on Tuesday that had prominent stories about the stories make their way into the Times and Wall Street Journal, and maybe other outlets, and Multichannel News had an early production deadline.)

Couldn’t Viacom have pulled the attack ads? Couldn’t it have had a "thank you" ad ready in case of a settlement, one thanking cable operators for keeping MTVN’s myriad channels on the air, for a presumably higher license fee?

Or was it considered a worthwhile corporate expenditure (presumably costing thousands of dollars) to blast affiliates so said affiliates will remember the next time a deadline approaches that they can expect their customers to hear radio ads promoting Web sites for DirecTV and FiOS?

Seems like a bad business practice either way.

UPDATE: As Todd has posted, Viacom today apologized for being unable to pull the ads because of holiday publication schedules, the last-minute-ness of the deal, etc. Seems like if those things are so out of Viacom’s control it ought to resist placing them until the channels are really off the air. Also we’re checking on whether I was having audio hallucinations in regard that radio ad I thought was against Cablevision. UPDATE: MTV says I heard it wrong.





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