AT&T U-verse Tops in Three Regions; DirecTV, Dish and Verizon FiOS Above Average
AT&T U-verse Tops in Three Regions; DirecTV, Dish and Verizon FiOS Above Average
Television subscribers largely continue to rank telco and satellite services higher than cable TV, according to J.D. Power & Associates 2011 customer-satisfaction survey for residential TV services.
Meanwhile, J.D. Power found that increased penetration of DVRs and video-on-demand usage is boosting monthly revenue for pay-TV providers. The average monthly bill for triple-play customers -- those who subscribe to voice, video and Internet service -- climbed to $149.52 in 2011, up 6% from $140.90 last year.
