customer_services

customer_services

Cable Center Expands Customer Service Program

Customer Care Central Targets Director Level Executives

Verizon Settles With Pennsylvania On Customer Service

State Public Utility Commission Found Telco Did Not Meet Phone Service Standards

 

Verizon Targets Cable Customers With $99 FiOS Promo

'Ultimate Home Upgrade' Offers $150 Cash Back, Two-Year Bundle

AT&T: 60% Of U-verse Customers From Cable Competitors

CFO Lindner Says Integrated Platform ‘Coming Into Its Own'

Survey: Telcos Could Win Customers

Telephone companies are more likely than cable providers to attract customers taking advantage of bundled-services offers over the next 12 months, because the phone providers are perceived to be better at customer service, according to a study released July 31 by CFI Group.

CTAM Live: Online Player Leaps Past 1 Million Cable Customer Mark

Leapfrog Serves As Online Agency, Sales Channel For Comcast, TWC, Cablevision

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