New Orleans -- Voice-over-Internet-protocol service should terrify local phone incumbents because Web-based VoIP providers have unimpeded access to consumers with none of the network costs, Federal Communications Commission chairman Michael Powell said Tuesday.
"You don't have to own a $1 billion network to offer a service," Powell said. "If you are a big incumbent and you've sort of enjoyed the competitive advantage of being the owner of that content-storage system, you, in my opinion, ought to be terrified."