Customer Service

Dish, U-verse TV Fall On Customer-Satisfaction Survey

Charter, Comcast, TWC Fall to Bottom of the Pay-TV Category on ASCI Survey

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Cedar Point: We're Not Losing Customers

Telephony Vendor Responds to Allegations That It's Struggling

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FiOS Ad Urges Cablevision Customers To Get 'Lost'

Verizon Looks to Pick Up Subs From Cablevision-WABC Impasse

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Time Warner Cable Phone Customer Can Make Free Calls To Haiti

Operator Believes Program Will Provide $200,000 Worth Of Relief To Affected Customers

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AT&T: 60% Of U-verse Customers From Cable Competitors

CFO Lindner Says Integrated Platform ‘Coming Into Its Own'

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Verizon Targets Cable Customers With $99 FiOS Promo

'Ultimate Home Upgrade' Offers $150 Cash Back, Two-Year Bundle

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Verizon Settles With Pennsylvania On Customer Service

State Public Utility Commission Found Telco Did Not Meet Phone Service Standards

 

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Cable Center Expands Customer Service Program

Customer Care Central Targets Director Level Executives

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CTAM Live: Online Player Leaps Past 1 Million Cable Customer Mark

Leapfrog Serves As Online Agency, Sales Channel For Comcast, TWC, Cablevision

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Charter Slashes Prices on Triple-Play for New Customers

Cable TV Operator Charges New Subscribers $69.97 Monthly

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