CAREERS
COMPANY: Charter Communications
POSTDATE: Tue 1/17/2012
CITY: Madison
STATE: Wisconsin
COUNTRY: United States of America
DESCRIPTION
Job Summary:
Responsible for directing and managing the engineering staff and facilities. Implement and enhance consistent engineering practices to ensure stable product delivery aligned with company initiatives and expectations. Support operations including technical services and plant maintenance. Direct project planning, capital budgeting and assist with business plan development. Ensure a high degree of cross functional communication and participation in line with product deployment and support.
Essential Functions of the POSITION:
•· Actively and consistently support all efforts to simplify and enhance the customer experience
•· Develop an effective front line Leadership team and assist them with developing their direct reports as to drive a high performance culture and environment.
•· Lead an innovative, collaborative work team to produce exceptional results delivering the customer experience.
•· Oversee designated operations which may include, but not limited to: Headend, network engineering, advanced video engineering, construction projects, and related equipment requirements.
•· Provide engineering support and direction for new or existing technologies and current operational initiatives.
•· Evaluate and consult with all levels of leadership regarding technical operations, strategic planning of rebuilds, network operations, dispatch, and new product development and deployment.
•· Direct quality control programs for engineering operations and consistent operational procedures.
•· Review selections on bids for contracted projects, and provide recommendations as necessary.
•· Direct capital budget process, execute approved budget plan.
•· Ensure current procedures and tests are performed in accordance with Federal Communication Commission Standards.
•· Oversee the maintenance of records as required by the Federal Communications Commission and other government agencies.
•· Ensure adherence to company TQA policies
•· Lead and participate in succession planning
•· Perform other duties as requested
Preferred Qualifications
Skills/Abilities and Knowledge
•· Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
•· Advanced knowledge of company products and services
•· Advanced Knowledge of HFC, Advanced Video, and IP Networks
•· Ability to handle multiple projects and tasks
•· Ability to make decisions and solve problems while working under pressure
•· Ability to supervise and motivate others
•· Ability to use personal computer and software applications
•· Advanced knowledge of all FCC compliance reports and other rules and regulations
•· Comprehensive understanding of applicable local and state rules and regulations
•· Comprehensive understanding of OSHA rules and regulations, both federal and state
•· Comprehensive understanding of HVAC and power distribution systems
•· Knowledge of Analog Transmission Line Theory
•· Knowledge of Electronic theory
•· Knowledge of Federal Communications Commission regulations
•· Knowledge of Fiber Optic theory
•· Knowledge of National Electric Code and National Electric Safety Code
Related Work Experience
•· 10+ years engineering experience preferred
•· 5+ years management experience preferred
•· 2+ years project management experience preferred
Education
•· Bachelor's degree in engineering or related field, or equivalent experience
•· SCTE-BCT/E certification or equivalent
•· Industry and vendor specific certifications and training
Working Conditions
•· Office environment
•· Exposure to moderate noise levels
•· Travel Required
Please send resume to to Karina.Patel@chartercom.com.