Wireless

Liberty Global Bows ‘Connect App’

App manages connectivity, provides unified way for subs to access WiFi in and out of the home 9/21/2017 9:36 AM Eastern

Liberty Global has launched the Connect App, an app and unified interface that enables  customers to automatically access the operator’s 10 million hotspots when they are in and out of the home.

The app, which should help customers keep their cellular data usage in check, is being offered for no added cost to UPC customers in Switzerland and Austria. Liberty Global expects to launch the app to its other markets by early next year.

In addition to auto-connecting to Liberty Global’s WiFi network, the app also provides monitoring tools so customers can scan for the strongest signal and know which devices and users on the account are connected. The app also lets customers share their home WiFi password with guests via WhatsApp or a dedicated QR code, monitor their data usage, and restrict access to the internet at specific times of the day.

To help spread WiFi to all corners of a customer’s home, the app also provides instructions on how to install and connect WiFi modems and boosters.

Liberty Global is debuting the app for iOS and Android mobile devices, and follows the debut of a Connect Box, a modem/WiFi gateway that has been deployed to more than 5 million homes.

Liberty Global is the latest MSO to introduce a customer-focused WiFi management tool, coming on the heels of Comcast’s ‘xFI’ platform.

RELATED: Comcast Launches ‘xFi,’ Invests in Plume

Liberty Global released this promo about the new app:

“From installing their router to checking their monthly mobile usage, this app really puts our customers in the driver’s seat,” Doron Hacmon, Liberty Global’s chief product officer, said in a statement. “Providing all these features within one innovative app means our customers get the most out of all the services we offer, both in and out of the home. This is just the beginning and we will continue to add even more features and functionality to ensure the app provides a range of great, up-to-date connectivity services.”

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