Customer Service

T-Mobile Offering Free Data to Harvey-Affected Subs

Also launches text-to-donate relief campaign 8/28/2017 5:27 PM Eastern

T-Mobile has expanded its efforts to help its subscribers and others in the ongoing wake of Hurricane Harvey, which has been hammering the Gulf Coast. In addition to offering free texts and calling to affected customers, it is offering unlimited data to all T-Mobile and Metro PCS customers per the following tweet from CEO John Legere:

The company has also set up a "text to give" number to raise donations for the relief effort.To donate $10, text HARVEY to 90999, said the company. Between August 25 and Sept. 1, customers in these area codes can call anywhere in the U.S. free: Texas: 830, 512, 210, 936, 956, 361,979, 281,832,713, 936, 409; Louisiana: 337, 985.

“Thanks to wireless, millions of people in the path of Hurricane Harvey have been able to seek help and connect with family and loved ones in the face of this unprecedented event,” said CTIA President Meredith Attwell Baker of the efforts of T-Mobile and others. “I’m proud of the planning and close collaboration of carriers to prepare for the storm and the ongoing work to both maintain and restore service.”

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