Cable Operators

Comcast Business Developing Video Surveillance, Storage Product: Report

Details emerge about new ‘SmartOffice’ service 3/16/2017 4:40 PM Eastern

Comcast Business appears to be nearing the launch of a new video surveillance and storage product that could open up a new revenue stream for an already growing division of the company.

First spotted by Light Reading, the coming SmartOffice offering is being billed as a 24/7 video monitoring and recording system that can be managed online by Comcast Business’s customers.

Comcast declined to comment on SmartOffice, but materials about the service that have shown up on the Web use the tagline, “Stay Informed. Stay In Control.”

Comcast Business hasn’t announced a launch date or a full set of pricing options, but a demo and luncheon about SmartOffice in Detroit being promoted on Facebook and located by LR notes that businesses can get it starting for $140 per month, a price that includes four cameras and 30 days of cloud video storage.

The user manual for SmartOffice shows how users would access the service through a subscriber portal, with access to a Video Tab that allows customers to view multiple live video feeds on one screen, and switch between live and recorded video playback. Users can also bookmark saved video clips, and a “Vault Tab” is where stored video clips can be stored until they are manually deleted.  SmartOffice will also support a mobile app.

The documentation also indicates that Comcast is developing SmartOffice in partnership with Genetec, a company that specializes in IP video surveillance technologies and systems.

The addition of a video surveillance product could help to stoke an already growing part of Comcast. Its business services unit ended 2016 approaching a $6 billion revenue run rate. Comcast Business is continues to chase after larger commercial customers, but the bulk of the unit’s revenue still comes way of small businesses.

RELATED: Comcast Business Bows New Unit Targeting Fortune 1000

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