Customer Service

CSG Broadens Dish Deal

Extended agreement runs through 2021 8/16/2017 11:25 AM Eastern
Image source: Wikimedia Commons

CSG Systems said it has extended a deal with Dish Network that is good through the end of 2021.

Under the four-year extension, CSG will continue to provide revenue management and customer care support for Dish’s residential video subscribers.

Financial terms were not disclosed, but the new deal calls on Dish to tap CSG’s digital services platform, Ascendon, to enhance its ability to promote, market and sell digital packages, the companies said.

RELATED: CSG Blazes Digital Path With ‘Ascendon’

In addition to its satellite TV service, Dish also operates Sling TV, a digitally-focused OTT TV service.

CSG, which recently tweaked its deal with Charter Communications, also works with other major service providers, including AT&T, Charter Communications, Comcast, ESPN, Media-Saturn, Orange, Reliance, SingTel Optus, Telefonica, Telstra, Vodafone, Vivo and Verizon.

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