Technology

EchoStar Sets Shutdown Date for Sage By Hughes

Will shutter DIY home security and automation product on September 30 9/02/2016 2:06 PM Eastern Last updated at 9/03/2016 11:35 AM

Sage By Hughes, EchoStar’s short-lived do-it-your-self home security and automation service, will officially shut down on Friday, Sept. 30.

 

 

 

EchoStar posted this statement on the Sage By Hughes site:

 

EchoStar has made the difficult decision to discontinue the SAGE by Hughes product and service offering. This shutdown is effective as of 11:59 p.m. on Friday, September 30th. All of our current customers have been notified.

 

Although we decided to discontinue SAGE, we believe its product development shed light on distinct market opportunities within the security and home automation space that will benefit the industry as a whole in the long run.

 

We are grateful for our customer’s business and support. For more information on this matter, you can contact mediarelations@echostar.com.

 

According to Digital Trends, Sage has sent emails to customers telling them they are in line for refunds for Sage system equipment and services they may have purchased. Customers don’t need to return the equipment to receive a refund, but continued use of Sage products are no longer covered by any warranty previously offered.

 

EchoStar, which  launched Sage by Hughes in March, announced the plan to drop the product last month amid difficulty gaining traction in a competitive market alongside a decision to focus on other parts of EchoStar’s business.

 

At the time, EchoStar, the set-top and technology spin-off of Dish Network, also disclosed that long-time president Mark Jackson was leaving the company to pursue other opportunities. Stepping into that role is Vivek Khemka, who was recently promoted to CTO at Dish NetworkKhemka is retaining the CTO role and is now an employee of both companies.

 

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