DirecTV in the Cheese in Wisconsin4/20/2004 10:39 AM Eastern
Wisconsin Attorney General Peg Lautenschlager filed a lawsuit against DirecTV Inc. parent The DirecTV Group Inc. Monday, AP reported.
The suit charged that the direct-broadcast satellite operator violated state law by failing to notify customers of certain rights before they signed contracts.
The suit seeks to nullify the contracts, as well as civil penalties of up to $10,000 for each alleged violation, AP said.
Lautenschlager claimed that DirecTV failed to notify customers of their right to cancel their subscriptions without incurring cancellation charges or disconnect fees.
The complaint added that the contracts told customers they could face fees of up to $150 if they failed to pay for one programming package for each DirecTV receiver activated in their homes for 12 consecutive months, according to AP.
DirecTV spokesman Robert Mercer told AP terms of service are available to customers at the time of installation, as well as through advertising and online (www.directv.com).