News

Cox Offers Modem Self-Install Kits

2/06/2001 2:02 AM Eastern

Cox Communications Inc. said Monday that it has begun marketing
self-installation kits for its Cox@Home high-speed-data service in its Omaha,
Neb., system.

Cable customers can buy the kits through local independent retailers, the MSO
said in a press release.

The kit includes a CD-ROM with step-by-step instructions, as well as printed
guides and cables. The kit does not include the cable modem, which is also
available for sale at participating retailers.

Cox will continue to offer professional installation, as well as an assisted
option in which the subscriber installs the software but asks Cox to handle the
wiring.

The MSO plans to roll out a self-installation option in all of its systems by
the end of the year, residential-data-services director of marketing Steve
Gorman said in the press release.

Other MSOs, including Cablevision Systems Corp. and Comcast Corp., also offer
self-installation kits.

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