News

Optimum Debuts Self-Help Site

10/08/2002 7:15 AM Eastern

Cablevision Systems Corp.'s Optimum Online is launching 'NetGuide,' a
software tool for new subscribers to help them navigate through their new
high-speed service.

The desktop applications allow new subscribers access to resources, tips and
information about their high-speed service such as simplified electronic mail,
Web-browser tips and search-page access.

NetGuide also features 'Speed Check,' which allows users to check their
connection speed at any given moment.

New Optimum customers will see a NetGuide home page when they log on, helping
them with setup features and spam/virus information.

As customers use the service more frequently, NetGuide provides more advanced
resources such as daily features, news headlines and content links to Internet
sites.

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