Voice

Altice USA Rolls Out Hosted Voice Service

Service, which runs on a platform developed by Altice Labs, targets SMBs 9/08/2017 10:20 AM Eastern

Altice USA said it will launch a hosted voice service that is targeted to small- and mid-sized business customers.

The service, Altice Business Hosted Voice, is powered by a proprietary platform (Altice Advanced Business Communications that was developed by Altice Labs.

Altice said its business-focused unit serves more than 375,000 businesses across 21 states via a  network comprised of over 14,000 fiber-lit locations, including more than 8,000 in the New York metro area.

Altice USA, formed via the acquisitions of Suddenlink Communications and Cablevision Systems Corp., said its hosted platform presently supports 2 million end users globally and is delivered over the company’s secure private network.

The cloud-based Altice Business Hosted Voice service features capabilities tailored for mobile workforces, including apps on Android or iOS devices to receive and make calls, transfer calls between devices, access voicemail remotely and configure call forwarding.

Altice said it’s selling the hosted voice product on a per-seat basis and flat-rate monthly plans.

“Our rollout of Altice Business Hosted Voice marks the U.S. introduction of Altice’s proprietary hosted voice platform, which underscores our commitment to introducing robust offerings for our U.S. customers,” Hakim Boubazine, co-president and COO of Altice USA, said in a statement .“By providing this critical communications service on our dedicated platform, we are best positioned to stay on the forefront of the fast-evolving needs of our customers, debuting new features as business demands change, and giving businesses freedom in how they communicate with clients and customers.”

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