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MCN Online Extra | Sept. 25, 2017

Distributor of the Year Issue | Diversity Week | Donating to the Mexico City Earthquake Recovery 9/24/2017 6:00 PM

DISTRIBUTOR OF THE YEAR ISSUE
Cover Story | Smooth Operator
2017 Distributor of the Year Comcast sees bright skies into Xfinity

Customer Service | Comcast's Makeover Yields Results
MSO shifts focus to experience as product

Platforms | Five Ways Comcast Is Leading in Tech
Cable operator develops chops in software development, hardware design

DIVERSITY WEEK SPECIAL REPORT
Preview | PAR, AIM Surveys Highlight Diversity Week
Industry figures, celebrities gather in N.Y. for annual WICT, NAMIC and Kaitz Foundation events

NAMIC | Annual Awards Now a Rite of Fall
Next Generation Leaders, Luminaries to be honored at NAMIC Conference

Content | Guiding BET to Innovate, Launch New Stars
New GM Michael Armstrong set to keep the programmer strong as a flagship Viacom brand


MCN's MOST READ STORIES
multichannel.com | Sept. 15-22
1. DirecTV Now Adds CBS, The CW in Select Markets
2. Rally for Striking Spectrum Workers Draws Crowd in NYC
3. Cord-Cutting Not Drawing a Flood of Pay TV Blood: Study
4. Comcast’s ‘Watchable’ to Hit Pause on Originals, Deemphasize OTT
5. Analyst: Dish Could Gain in T-Mobile-Sprint Hookup

PLATFORMS
Connections Blog | The Bauminator, Jeff Baumgartner
Fox Sports Does a 360

COMMUNITY
Voices | As I Was Saying, Gary Arlen
Reliance on Social Media for News Rises as Cable TV Wanes

Twitterati | Donate to Aid the Mexico City Earthquake Recovery
Roja Cruz Mexicana (Mexican Red Cross)
Topos de Tlateloco Brigada de Rescate (local non-profit search-and-rescue team)

Numbers
TV Ad Spending Drops 27% in August: SMI

VIEWPOINT
Unlocking the Promise of Smart TVs
Vizio to Pay $2.2 Million to FTC, State of New Jersey