What the heck is "quality assurance," and how does it best intersect with ongoing operations? Find out in this Part 1 interview between Translation Please columnist Leslie Ellis and Time Warner Cable VP of Quality Assurance Kevin Caldwell.
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New Year’s Day could be less than festive for Cable One subscibers who enjoy NBCUniversal fare.
It is now official, except for the commissioner's statements. The FCC has voted unanimously--three
Adding to some features that are designed to improve the customer experience, Comcast on
DoubleTree by Hilton Orlando Airport, Orlando, FL