What the heck is "quality assurance," and how does it best intersect with ongoing operations? Find out in this Part 1 interview between Translation Please columnist Leslie Ellis and Time Warner Cable VP of Quality Assurance Kevin Caldwell.
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The Federal Trade Commission got plenty of input on its just-released staff report on the Internet
Ovation TV will celebrate the life and music of Johnny Cash on what would have been th
If the Federal Communications Commission's recent fine of Marriott for blocking guests' use of WiFi
DoubleTree by Hilton Orlando Airport, Orlando, FL
The Roosevelt Hotel, New York, NY