Webinar Speakers

What Cable's Customers Want

Certain big brands - outside of Cable - excel at turning customers in fans. These companies provide superior experiences, measure customer response, refine as they go, and see real financial returns as a result. This webinar will address how these companies deliver the best customer experiences, what they do to measure and improve, and what steps Cable operators can take today to turn their customers into fans and win on customer experience. 

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Wednesday, January 21, 2015 - 14:00
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Moderator
Speaker Name: 
KC Neel
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Contributing Editor, Multichannel News
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Speaker
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Brad Stockdell
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Senior Director Solution Architecture, NetCracker
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Speaker
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Dr. Charles Patti
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Senior Fellow and James M. Cox Professor of Customer Experience Management at The Cable Center
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