DAVID F. DOUGHERTYSocial Links Navigation Latest articles by DAVID F. DOUGHERTY Forum: The Seven Laws of Customer Care By DAVID F. DOUGHERTY published 27 April 98 MOST READ1Sarah Garcia Named Weekend Anchor at Telemundo 40 in Texas 2Environmental Groups Aim To Make Unscripted TV More Sustainable 3Charter Reports Higher Q1 Profits Despite Broadband, Video Losses4YouTube Ad Revenue Spikes 21% to $8.1 Billion in Q1, Smashes Forecasts5Roku Soundly Beats Q1 Revenue Forecasts with Sales of $881.5 Million