As part of its response to the effects of Hurricane Harvey, AT&T said it has deployed seven portable cell sites, two charging stations and an emergency communications vehicle in South Texas.
Per a live blog pertaining to the storm that AT&T is maintaining, the company is also issuing credits to wireless customers in impacted areas (including parts of Louisiana) for additional data, voice and text charges, and to AT&T prepaid subs for additional voice and text charges through at least Sept. 1.
AT&T, which has also closed all its Houston-area stores, released this statement Monday afternoon:
“We continue to evaluate the affects from Hurricane Harvey, but overall our networks in South Texas continue to perform well so far. In Houston, historic flooding has affected wireline services for some customers, in addition to some wireless and wireline services in the areas around Corpus Christi, Victoria and South Houston that have been affected by power outages and other storm damage. Our technicians are working to restore service to affected areas as quickly and safely as conditions allow. We have also deployed 7 portable cell sites, two charging stations and an emergency communications vehicle in South Texas and additional resources are arriving soon. We are monitoring our network closely and are coordinating with emergency management officials and local utility companies.”
In preparation for the storm, AT&T said it had topped-off fuel generators, tested high-capacity back-up batteries at cell sites and installed protection for physical facilities against flooding. Staging also included the aforementioned seven satellite COLTs (Cell on Light Trucks), as well as three Emergency Communications Vehicles (ECVs) and three charging stations.
“Thanks to wireless, millions of people in the path of Hurricane Harvey have been able to seek help and connect with family and loved ones in the face of this unprecedented event,” said CTIA President Meredith Attwell Baker of the efforts of T-Mobile and others. “I’m proud of the planning and close collaboration of carriers to prepare for the storm and the ongoing work to both maintain and restore service.”