Phoenix-based MSO Cable One is taking customer service to the next level, offering both new and existing subscribers a 30-day money-back guarantee for any new services.
"We believe strongly in the reliability of our products and services and we're committed to providing our customers with cutting-edge technology and on-going enhancements," said Cable One vice president of marketing Joe Felbab in a statement. "We're confident that our customers will be completely satisfied with their cable, internet and phone service. If for any reason they're not satisfied within the first 30 days, we'll be happy to refund their money."
Whether customers order one service, two services, equipment, or a complete bundle, they will be eligible for the money back satisfaction guarantee, the company said.
Owned by The Washington Post Co., Cable One provides cable television, high-speed Internet, and telephone service to more than 740,000 customers in 19 states.