Cablevision Debuts Web DVR Scheduling

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Cablevision Systems announced the deployment of remote DVR scheduling and management through its portal across its entire New York metro service area, becoming the first cable operator to enable the feature footprint-wide.

The service, available to subscribers who subscribe to both DVR and broadband, lets viewers search for shows, set recordings and delete stored content, using a Web browser from a PC or Mac.

Cable operators have been behind the curve in introducing the feature, which has been touted by DirecTV, Dish Network, Verizon's FiOS TV and AT&T U-verse TV, as well as TiVo.

Comcast and Cox Communications, for their parts, have said they are preparing to launch the feature before the end of the year, and Charter Communications has offered the feature to customers who have access to Digeo DVRs.

Cablevision's new remote DVR feature includes a "DVR Status" page, where customers can view titles of previously recorded programs stored on their DVR, schedule new recordings and search for programs they would like to record. The service also lets subscribers assign names to their DVRs if they have multiple boxes in the house and identify a favorite DVR as a default recording choice.

The feature also provides programming recommendations for shows that are similar to the ones that have been recorded, lets customers set DVR privileges for other members of the home, and can send out e-mail or text message alerts as reminders when a program is going to run again.

"Whether our customers are at the office or away on vacation, the addition of remote DVR access offers the added convenience of setting and managing DVRs from any computer, and with the fall TV season coming up, it's a perfect time to introduce this enhancement," Cablevision senior vice president of product management John Trierweiler said, in a statement. "Remote DVR access is a natural evolution of Cablevision's ongoing development of our triple-play with integrated features that greatly enhance the value of the bundle for our customers."