Charter Communications Inc. Feb. 8 had to shut down what it termed a "rogue
Internet site" that reportedly tried to defraud "a small group" of the
operator's high-speed-data customers out of their confidential information.
The attack looks very similar to a hoax perpetrated last month against
Comcast Corp. That attack is under investigation by the U.S. Secret Service.
According to a security alert issued by Charter, the fraudulent site was
titled "Charter Security Procedure" and asked for customer user names and
Company spokesman Andy Morgan said that as of late Monday, fewer than 30
customers acted on the electronic mail and volunteered information.
Charter will send warnings to 1.6 million data customers about the bogus
site. It is also cooperating with the FBI, and the MSO asked customers to report
the breech to the agency, too.
Morgan explained that the company can't divulge the name of its customers to
The company is asking customers who received e-mails
directing them to the bogus site to forward the original communiqués to Charter
so it can track the source.