Adding some video muscle to its smart home and security platform, Comcast said it has launched 24/7 video recording capabilities to its Xfinity Home service in several of the MSO’s major markets.
Comcast, which has more than 500,000 Xfinity Home subs, said the new cloud-powered security and monitoring feature will enable customers to review past footage for up to 10 days via the Xfinity Home app or a computer Web browser. Those customers can also tap into the platform to download and share video clips of up to 1 minute in length with family, friends or law enforcement, and locate “key moments” by scrolling through a list of video clips captured when Xfinity Home cameras detect motion.
A video analytics capability also reduces false motion events, such as falling leaves or lighting changes, Comcast said.
Comcast has introduced 24/7 video recording in most of its major markets, including Atlanta, Boston, Chicago, Miami, Philadelphia, and Washington, D.C., and expects to make it available to all Xfinity Home subs in the next few months. Xfinity Home customers already have the ability to view live video and schedule the platform to record 15 second video clips or take photos to save or share.
The 24/7 offering is included the Xfinity Home - Automation package, and it can be turned on in the camera settings via the Xfinity Home app or web portal. Customers on the Xfinity Home – Secure tier can add the feature for $9.95 per month per camera. Customers may have to upgrade their camera to enable 24/7 video recording, the MSO said.
“As home security and automation technology evolves, people want simple solutions that are easy to use and give them peace of mind,” said Daniel Herscovici, senior vice president and general manager, Xfinity Home, in a statement. “Continuous video recording has consistently been the most requested feature by customers, and the use cases span a wide range of interests from keeping an eye on an elderly parent or waiting for a package to checking in on your pet or watching your home while you’re away.”