Comcast Launches VOD in Baltimore


Comcast Corp. on Tuesday launched video-on-demand service to Maryland's Baltimore, Howard and Harford counties. The Philadelphia-based MSO said it spent
$200 million to upgrade cable plant in the three-county area.

The MSO marked the occasion with a $1 million in-kind media contribution to
area police departments during ceremonies at a new White Marsh, Md.,
customer-service center.

The 75,000-square-foot facility will house 400 customer service
representatives and can handle 10,000 calls per day. Also included is a
6,000-square-foot production facility for local commercials and public-affairs
programming. The office will also house human resources, government affairs,
technical operations and Comcast's Commercial Development division.

The operator said it will contribute $1 million toward production and TV
airtime to police departments from the three counties.