Comcast is raising the downstream speeds of four internet service tiers in its Northeast Division by at least 25%.
By tier, here’s how the free upgrade, targeted to 14 northeastern states in Comcast’s footprint covering Maine through Virginia and Washington, D.C., stacks up:
-Blast tier download speeds rise from 200 Mbps to 250 Mbps;
-Performance Pro tier download speeds increase from 100 Mbps to 150 Mbps;
-Performance tier download speeds jump from 25 Mbps to 60 Mbps; and
-Performance Starter tier download speeds rise from 10 Mbps to 15 Mbps.
Comcast said new and existing customers in the region can expect to see the enhanced speeds this month. Most customers will automatically get the upgrade, enabled by restarting their cable modems. Comcast hasn’t announced when it might roll out the same speed upgrades for those tiers in its Central and West divisions.
Comcast is it will also notify customers in the Northeast if they need a new modem to receive the new speeds. Those who lease modems from the MSO and require an upgraded device can get one for no added charge by requesting a self-install kit or visiting an Xfinity Store or service center, Comcast said.
"With new devices coming online for consumers every day, we’re committed to offering the fastest speeds and the best features and overall experience so our customers can take advantage of the technology available,” Kevin Casey, president of Comcast’s Northeast Division, said in a statement. “We’ve increased speeds 17 times in the last 17 years, and continue to invest to deliver a fast, innovative and reliable experience in and out of the home.”