Comcast Starts Assessment, Restoration Phase in Houston

Says effort will help MSO implement a recovery plan for region
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After suspending operations temporarily in Houston amid the devastation caused by Hurricane Harvey, Comcast announced Wednesday that it has begun the assessment and restoration efforts in the region.

That effort in the Greater Houston area includes Brazoria, Chambers, Galveston, Fort Bend, Harris, Liberty and Montgomery Counties.

The company said this phase will include an initial assessment of Comcast’s facilities, services and network so Comcast can “aggressively implement its recovery plan throughout the region.”

Comcast said it is “working diligently to restore service to all impacted customers as quickly and safely as possible.”

Comcast and NBCU recently committed $1 million-plus to support Houston-area relief efforts through cash and in-kind contributions.

RELATED: Comcast-NBCU Commits $1M-Plus to Hurricane Harvey Relief

It has also opened up 53,000 Xfinity WiFi hotspots in the Houston area. Under the current plan, non-Comcast customers can access those access points for free through Friday, Sept. 8.