Comcast will open its first ever Xfinity retail store in Shreveport, La., this week, part of an overall effort to revamp its retail presence throughout its communities with more modern, tech-savvy facilities.
The Shreveport store, set to open on Sept. 27, will give customers hands-on access to Comcast's Xfinity, Xfinity X1, Xfinity Mobile and digital voice and Xfinity Home products. The 3,600-square-foot location is designed to offer a simpler and more streamlined customer experience and features multiple service counters staffed by Xfinity sales consultants, interactive iPad product demonstrations, and dedicated areas that showcase Comcast’s suite of products and apps. It also offers an automated payment kiosk to increase speed of service.
“We’re excited to launch our first Xfinity retail center in Shreveport and to deliver an enhanced level of service to our customers,” Comcast regional SVP Doug Guthrie said in a statement. “This new store is designed entirely around the needs of customers, and offers them an opportunity to explore and interact directly with our products.”
The store will be open for business Monday through Saturday, from 10 a.m. to 7 p.m., and Sunday from noon to 5 p.m.