On Command Inks Hyatt Deal


Hyatt Hotels Corp. will offer On Command Video Corp.’s video-on-demand and pay-per-view services in its U.S. properties under terms of an agreement announced Monday.

As part of the seven-year pact, Hyatt hotels and resorts will be upgraded to On Command's “Roommate” system and “Canvas” software, which will provide guests with state-of-the-art services including “Walled Garden Video Concierge” and “SurveyNext.”

On Command will be the provider of in-room entertainment in 116 Hyatt hotels in the United States supporting nearly 58,000 rooms.

“In-room video services are an important part of our Hyatt guests' overall hotel experience,” Hyatt vice president of engineering Thomas Riegelman said in a prepared statement.

“With the rollout of On Command's new system, Hyatt guests will enjoy a state-of-the-art video experience throughout our U.S. properties,” he added.