Convergys to Boost Product Line

Author:
Publish date:
Updated on

Convergys Corp., cable's third-largest supplier of billing and customer-care
services, is expected to announce the expansion of its global billing-product
portfolio this week, including the addition of 'plug-and-play' expansion
modules.

Those modules and 'preintegrated' application suites will allow cable users
more flexibility to add new services for their end-users with billing software
that is scaleable, reliable, cost-effective and compatible with third-party
vendors.

The application suites can be ordered either standardized by Convergys or
customized to the operator's infrastructure.

Convergys' 'Mediation Manager' supports convergent mediation; '2.5 G' and
'3.0 G' wireless services; real-time revenue generation; and integrated prepaid
and postpaid capabilities.

It also supports rating/billing, fraud management and network planning and
management, among other features.

The 'Activation Manager' supports convergent provisioning capabilities,
integrated voice and data environments and easy integration with varied billing
systems and networks through standard technology and tool
kits.

Related