SCTE said it's helping Cox Communications create a program to train the cable company’s technician’s in the art of coax splicing.
Cox and the Society of Cable Technology Engineers have collaborated to create the Coax Splicing Boot Camp. The four-day course is designed to train field personnel to re-splice taps, passives and nodes. The course was initially delivered to Cox field engineers in Phoenix, in conjunction with a multi week on-boarding boot camp. A boot camp was also conducted in California.
Topics covered in the program include: field safety; signaling and transmission in cable networks; system design; coaxial cable; coaxial cable “connectorization”; powering an HFC and fiber deep system; aerial construction; underground construction; and activation with testing. Key learning objectives include the following abilities: to compare current and new system maps, to establish power to fiber deep nodes; to understand RF signal flows, particularly to the customer; and to successfully perform a fiber deep node cut-in within a given time frame.
“Our excellent customer service starts with our field teams, so it is paramount that we provide them with best-in-class training and techniques to deliver that promise,” said Kevin Hart, executive VP and chief product and technology officer for Cox, in a statement. “This partnership with SCTE-ISBE has enabled us to create a high-quality training program that provides our coax splicer workforce with a solid technical foundation from which they can continue to build the network of the future and exceed our customers’ expectations.”
Added Robin Fenton, VP of membership & learning operations for the SCTE and its international arm, the International Society of Broadband Engineers: “Because our training content has been designed in collaboration with operators and their vendor partners, we were able to expedite availability of a course that is designed to produce highly skilled coax splicing teams.”