CSG Forms Broadband Group

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Billing supplier CSG Systems International Inc. has formed a new professional-services group comprised of a broadband-consulting group and an optimization-services group.

The broadband group will focus on CSG’s core billing and customer-care system and its ACP (advanced convergent platform), providing customized solutions for service providers, the company said.

The optimization group plans to work with service providers in assessing operational needs, focusing on work-force automation, customer care, call-center operations and voice services.

Ron Vernon, director of sales and support for CSG’s broadband-customer accounts, will head the new division as vice president, professional services.

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