CSG Systems International Inc. has signed a deal to provide customer-care and billing services to Time Warner Cable's Shreveport, La., system.
Shreveport is part of the MSO’s National Division.
CSG will provide the system with its advanced convergent-billing platform and front-end customer-care application. The system counts 60,000 subscribers.
The package includes the “CSG Care Express” system, allowing customers to view, manage and pay bills online.