Colorado-based billing and customer care specialist CSG International has appointed Brian Shepherd to the post of executive vice president of CSG International and president of its Global Broadband, Cable and Satellite business.
Shepherd is late of several companies from the billing and customer care sector, including TeleTech, Amdocs, DST Innovis, and McKinsey & Company. During his time at Amdocs, Shepherd held key exec roles leading its broadband cable & satellite, North American Communications and Interactive divisions.
In his new role at CSG, which expanded its agreement with Comcast in 2014, Shepherd will focus on accelerating the growth and strategic direction of CSG’s global broadband, cable and direct broadcast satellite business.
“The pace of change and innovation in our industry has never been faster,” said Shepherd, in a statement. Our customers are leading the digital transformation fueled by broadband availability, innovative new services and the proliferation of devices. CSG will continue to invest in and support the future success of our valued customers.”
“Globally, the video and entertainment industry is transforming its business to better serve the mobile, digital consumer,” added Bret Griess, president and CEO of CSG International. “Now, more than ever, operators need new strategies and solutions that will allow them to expand relationships with existing and new consumers, and empower consumers to take their video content with them wherever they go, across all devices. The combination of a proven and trusted industry leader like Brian and CSG’s unrivalled domain expertise in the cable and satellite markets will enable us to continue to deliver exceptional business outcomes to cable operators around the world.”