The Consumers Union will announce Thursday the launch of a Web site designed to help consumers navigate media and telecommunications issues and take action if, for example, they think they have been billed incorrectly.
The Web site (www.hearusnow.org) invites visitors to sign up for e-mail alerts and contains information tabs on cable, broadcasting, phone companies and wireless providers. A public-policy section on media ownership is also available.
Evaluating the information was not possible because the site’s links were inactive Tuesday except for a sign-up form that asked for an e-mail address and ZIP code.
The CU remains an active supporter of forcing cable companies to provide programming channels on an a la carte basis -- a policy proposal that a recent Federal Communications Commission study said would cause consumers to pay more to view their favorite group of channels.
The group is planning to hold a press conference in Washington, D.C., Thursday to explain the new site.
“As a portal to information from hundreds of community and national groups, the site will empower consumers by providing the latest in media-telecom news and advice and provide the tools to take action for better and more affordable media, telephone, cable and Internet services and equipment,” the CU said in a press release Tuesday.