EchoStar Communications’ Dish Network axed its relationship with retailer Atlas Assets of Irvine, Calif., following consumer complaints alleging violations of telemarketing laws, officials said Monday.
The termination, which followed an investigation by EchoStar, comes on the heels of a similar termination of EchoStar retailer United Satellite of Aliso Viejo, Calif., as a result of a similar investigation of consumer telemarketing complaints.
EchoStar alerted state attorneys general of the results of its investigation.
The company said it fully supports the Federal Trade Commission’s national Do-Not-Call Registry and all telemarketing laws and regulations.
EchoStar policies prohibit unlawful telemarketing calls to existing and potential Dish customers and require retailers to be fully knowledgeable of applicable law as a condition to any telemarketing activities.
The direct-broadcast satellite provider said it will continue to investigate the practices of retailers and marketing-lead generators who violate telemarketing laws and will take appropriate actions as necessary.
“EchoStar takes violations of telemarketing laws very seriously,” senior vice president of retail services and sales Erik Carlson said in a prepared statement. “EchoStar will continue to expend significant resources and work with law-enforcement agencies in pursuit of improper solicitations by parties who hide behind EchoStar’s Dish Network trade name.”