The former CEO of Telewest Communications plc, a bundled-services company
based in England, has joined CSG Systems International Inc. as its global
customer-service division vice president and general manager.
Alan Michels will direct all customer and account-management support for
CSG's global-software customer base, including users of CSG's recently acquired
Lucent Technologies solutions.
Michels has 28 years of technology experience from Telewest, U S West Inc.
and Applied Communications Group.