Sweetwater Cable TV entered into a multi-year relationship for Great Lakes Data System customer management, billing and provisioning services.
Sweetwater, in Green River and Rocks Springs, Wyo., has selected a broad group of GLDS' solutions to deploy triple-play services, the vendor said. "We've used the same customer management platform for more than two decades so we didn't make the decision to trust GLDS lightly," Marty Carollo of Sweetwater Cable TV said in a release. "We had decades of customer relationships wrapped up in our current system but GLDS did a great job of migrating us to their platform. We're really happy with the end result. Also, our customers truly appreciate the online services we are now able to offer, and they are taking great advantage of these products."
Sweetwater Cable TV will use GLDS' WinCable for enterprise billing and subscriber management, Super Controller for provisioning of triple-play services, Service Provisioning Gateway (SPG) for automated voice and data provisioning, WinCAP TVE Authorization for use with the NCTC's WTVE platform, CableAnytime for web-based customer self-care, WinVoIP for call detail record billing, WinPay for automated payment processing, GLDS said.