Groups Push FCC for Net-Neutrality Complaint Info

NHMC, others want publication of data, more time for comment

One of the latest inputs in the FCC's Restoring Internet Freedom docket was a request by the National Hispanic Media Coalition and almost two dozen other groups for some output from the FCC.

In a joint motion, the groups asked the commission to publicize all open internet complaints, ombudsmen correspondence and ISP responses filed since the 2015 Open Internet order went into effect in June 2015.

The groups, which also include Free Press, Public Knowledge, Common Cause and the ACLU, also want the commission to set a comment period to allow for public input on what they say would constitute "new evidence."

They said they are looking for "50,000 open internet consumer complaints; 18,000 carrier responses; 1,500 documents related to the open internet ombudsman’s interactions with internet users; and 10 spreadsheets containing data for all customer complaints." They had sought that information in two FOIA requests.

The move could delay a vote by the commission on the chairman's proposal to reverse the Title II (common-carrier) classification of internet acess and revisit the rules against blocking, throttling and paid prioritization. That would be just fine with the groups, which oppose the reclassification.

NHMC said that in response to the FOIA requests, the FCC has only turned over 823 of the 18,000 ISP responses and none of the attachments to ombudsman correspondence.

"It is imperative that the commission incorporate all of the documents produced, as well as those still missing, into the record; analyze the information; and issue a Public Notice allowing the public the adequate time to review and comment," said Carmen Scurato, director of policy and legal affairs for NHMC. "Only then will the commission be able to truly ascertain how the net-neutrality rules have impacted consumers."