IneoQuest Technologies is stepping up its competition with Mixed Signals in the video-quality monitoring space with a headend-based video probe, dubbed Expedus DVA, that can let cable and telco TV operators monitor 250 or more channels using a combination of quality of service and quality of experience metrics.
By correlating quality of service (QoS) and quality of experience (QoE) performance, Expedus DVA can cut down the time it takes to troubleshoot video problems while improving customer satisfaction, according to IneoQuest. The Expedus DVA can provide data to IneoQuest's iVMS for centralized monitoring from other probes in the network.
IneoQuest is launching Expedus DVA with the product's first public demonstration at IBC in Amsterdam Sept. 9-14.
The system's management interface, accessible via a Web browser, provides video thumbnails and picture visualization. "The video is used to minimize times to troubleshoot -- it's not just to decorate the product," IneoQuest product marketing manager Pilar Somohano said.
Other features include loudness and dialnorm monitoring, ad insertion analysis, and perceptual quality verification of video and audio.
Somohano said IneoQuest has already landed a win with a large operator, displacing Mixed Signals' Sentry video-monitoring system, but she would not identify the customer. Mixed Signals, whose system is used by MSOs, including Comcast, Time Warner Cable, Cox Communications and Cablevision Systems, was acquired by Tektronix in May.
The Expedus DVA system is priced at between $200,000 and $300,000 for a system monitoring 100,000 users. IneoQuest offers separate versions of the system, one tailored to MSOs and the other designed for telcos.