After watching other Excite@Home Corp. affiliates make the switch, Insight
Communications Co. Inc. is preparing to convert its high-speed cable-modem
customers over to its own new service.
Insight, which has about 75,000 Excite@Home customers, will start its
transition in early to mid-February. Plans are to have all customers switched
over before Feb. 28, the last day Excite@Home's network will be lit.
Dubbed 'InsightBB,' the service will provide a basic home page and new
electronic-mail addresses combining customers' old user names with the
InsightBB.com domain name. Customers will be directed to a Web site where they
can download software that will reconfigure their computers, and disks will be
made available to those who encounter trouble.
AT&T Corp. will provide the backbone data transport.
Although the migration comes later than other Excite@Home affiliates, Insight
has gained from watching AT&T Broadband, Comcast Corp. and Cox
Communications Inc. make the switch, president and CEO Michael Willner said.
Engineers working on Insight's backbone connectivity had already lived
through AT&T Broadband's conversion, so 'I think they learned some lessons
along the way that I think we are going to benefit from,' he added.
The MSO also has the advantage of a relatively compact service area covering
Georgia, Illinois, Kentucky, Ohio and Indiana.
Willner said the transition cost -- aside from the $10 million it is paying
Excite@Home to stay on the network through Feb. 28 -- will be in 'the millions
But as with others, he added, the increased revenue from operating the
service without Excite@Home will eventually produce a return on the