Insight Communications is offering Internet connections of 20 Megabits per second on a “first-come, first-served” basis in its Kentucky and Indiana markets, capping the new service to 4% of its broadband customer base.
The operator will limit the number of customers who can subscribe to the higher-speed service, which offers up to 20 Mbps downstream and 1.5 Mbps upstream, in each market for the immediate future.
The initial 4% cap is “to ensure that all customers have the kind of superior experience they've come to expect from us,” Insight senior vice president of communications Sandy Colony said.
Insight will charge $20 more per month for the 20-Mbps service than it does for the core 10-Mbps service, which runs $40 as a standalone service or as low as $30 as part of a bundle.
Insight, currently the 10th-largest cable operator in the United States, has 722,000 customers in Kentucky, Indiana and Ohio. The operator last month completed a deal with Comcast, under which Comcast gained control of systems in Illinois and Indiana serving about 696,000 basic video customers.