Insight Taps CSG’s ‘Data Mediation’

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Insight Communications Co. Inc. will use CSG Systems International Inc.’s “CSG Data Mediation” to process voice-over-Internet-protocol customer transactions.

The vendor said Data Mediation will capture and manage network-usage data for Insight's voice services and send information to other systems within the MSO's network to ensure that calls made by customers are accurately recorded and billed.

“This flexibility will enable Insight to leverage its investment over time as it continues to add voice customers and services," CSG global software and services division vice president of product management Darla Thompson said in a prepared statement.

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