Net, Cable Lead Mich. Consumer Gripes - Multichannel

Net, Cable Lead Mich. Consumer Gripes

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Internet users and cable and satellite customers were among the 10 most
frequent consumer complainers in Michigan in 2002, according to Attorney General
Mike Cox.

He released a list Friday. Internet complaints, No. 2 on the list, included
privacy violations to online auction fraud.

Video customers (No. 10 on the list) complained about quality of service,
billing errors and failure to serve.

Banking problems topped the list.

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