Convergys Corp. said Monday that it has signed a five-year contract with
broadband service provider RCN Corp. for a convergent billing system that can
bundle voice, video and data onto a single customer bill.
According to Convergys, RCN plans to transition all its markets to the new
billing system within the next 12 to 18 months.
Following the move, RCN customers will be able to choose between single or
multiple bills if they subscribe to multiple services.