S-A Looks at Network Outages


Scientific-Atlanta Inc. is pitching cable operators a new software system that monitors the two-way status of cable plant in real-time, allowing technicians to resolve multiple network problems with a single truck roll.

The new “Pointer” software, out of S-A's SciCare Broadband Services division, can help MSOs to reduce multiple truck rolls to the same general location for the same network problem, S-A said. The software resides in the headend, monitoring traffic between set-tops and S-A's digital-network-control center.

S-A plans to develop similar software to monitor two-way traffic between cable modems and cable-modem-termination systems.